Training and Technical Assistance Programs (2024)

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Providing Workforce Training and Professional Developement Opportunities

Training and Technical Assistance Programs (1)Learning Sciences focuses on the nature of learning, knowing, and understanding in a variety of settings. The Center provides professional learning opportunities within higher education institutions, workplaces, and computer-based environments, as well as other informal and non-traditional educational settings. Professional learning blends key experiences, individual attributes, environmental factors, and educational backgrounds to enrich the environment for optimal adult learning.

TENNESSEE CHILDCARE ONLINE TRAINING SYSTEM (TCCOTS)

Training and Technical Assistance Programs (2) The Tennessee Child Care Online Training System, or TCCOTS, is an e-learning portal that combines high-quality Early Childhood content with the convenience of an online training program that is accessible anytime from anywhere. The training was designed by Early Childhood professionals to meet the demands for training in providing high-quality care andadministration for Tennessee's child care programs.

ProSolutions Training has partnered with Tennessee Child Care Online Training System (TCCOTS) to provide quality training to Early Childhood Education professionals across the state of Tennessee.

Through this partnership, ProSolutions Training has worked with TECTA to offer free online training recognized by the Tennessee Department of Human Services for Early Childhood educators and support high-quality child care services in Tennessee.

To access the TCCOTS e-learning portal, visit www.tccots.com. Certificates for Training are issued after successfully completing each module. These certificates are recognized by the Tennessee Department of Human Services (DHS) as training hours for all staff employed in licensed child care facilities.

EARLY CHILDHOOD EDUCATION TRAINING AND CREDENTIAL PROGRAMS

TECTA Orientation

Training and Technical Assistance Programs (3)The Tennessee Early Childhood Training Alliance (TECTA) provides 30 hours of Orientation training to child care staff and administrators.TECTA Orientation is an academic gateway with a curriculum centered on professional core competencies. Research shows that quality early childhood education plays an important role in preparing children to enter school ready to learn. The key to quality programs is the preparation of personnel with whom young children spend a significant portion of their time. Participation is free to anyone employed in a DHS or DOE licensed program. Certificates of Completion are awarded to those who complete the Orientation training.

Participants may choose from five orientation specializations:

  • Infant Toddler: For providers working with children 6 weeks to 3 years
  • Center Based: For providers working with children 3 years to 5 years
  • School Age: For providers working with children 5 years to 12 years
  • Administrator: For owners, directors and assistant directors
  • Family Child Care: For Family and Group Home providers

The TECTA program is designed to provide a career lattice for Tennessee's child care community. Successful completion of any of the Orientation programs qualifies an individual for tuition support from the TECTA program to continues their education at any Tennessee Board of Regents (TBR) college or University.

Child Development Associate (CDA©) Credential

Training and Technical Assistance Programs (4)The Child Development Associate (CDA © ) Training Program is a national credentialing effort to improve the quality of performance of individual staff members in their role as child caregivers. The program emphasizes competency-based instruction, including supervised field experiences. A CDA assistance program is coordinated with the TECTA local offices to provide support and advisem*nt. The CDA Credential is awarded by the Council for Professional Recognition.

TECTA sponsored CDA assistance includes the following steps:

Step I: Complete TECTA Orientation

Step II: Complete the requiredEarly Childhood Courses

  • ECED 2310: Safe and Healthy Learning Environments - 3 Academic Credits*

  • ECED 2315: Early Childhood Curriculum - 3 Academic Credits*
  • ECED 2335: Clinical Practicum I - 3 Academic Credits*
  • ECED 2340: Family Dynamics and Community Involvement - 3 Academic Credits*
    *Courses from an accredited TBR Institution

Step III: Participate in CDA support group meetings sponsored by TECTA. TECTA support includes:

  • Providing you with an advisor
  • Completing the CDA Assessment Observation Instrument
  • Reviewing your Competency Statements and Resource File
  • Assisting you with completing the CDA application
  • Paying the Application Fee

Candidates for CDA assessment must meet the guidelines for submission of materials to the CDA Council. The TECTA statewide management office will award assessment fee scholarships, as funds are available, on a quarterly basis to candidates who have completed the three steps outlined above.

Tennessee Early Childhood Program Administrator Credential (TECPAC)

Training and Technical Assistance Programs (5) The Tennessee Early Childhood Program Administrator Credential (TECPAC) is a Credential designed to give recognition to early childhood program Administrators and Directors. Candidates for the Credential are selected based on their experience and educational background. Earning the Credential takes ten months. In 2011, the TECPAC program began offering sessions in a hybrid format with a combination of online courses and face-to-face meetings. The first session of the Academy is a face-to-face session. This session is a workgroup provided to give additional support to the candidates. The following Online Academy sessions are provided in this sequence:

  • Session 1: Enrollment
  • Session 2: Introduction to the Academy
  • Session 3: PAS/BAS goal setting
  • Session 4: Leadership
  • Session 5: Early Childhood Management I
  • Session 6: Early Childhood Management II
  • Session 7: Building Family and Community Relationships
  • Session 8: Curriculum
  • Session 9: Assessment
  • Session 10: Portfolio Achievement

The Online Academy offers the candidates an opportunity to meet with instructors and communicate with each other without leaving the comfort of their homes. In addition, the Online Academy cuts back on time away from centers, family childcare, or group homes.

Upon completion of the Online Academy sessions, candidates are assessed on a portfolio of program related documents and completed assignments. The Credential is awarded on four levels: Provisional, Standard, Advanced, and Master. The level awarded is based on each candidate’s individual experience and educational background.

For more information contact Mercedes Ford-Miller, TECPAC Program Manager at mford17@tnstate.edu.

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Center of Excellence for Learning Sciences

Training and Technical Assistance Programs (2024)

FAQs

What is the meaning of training and technical assistance? ›

Training and technical assistance (TTA) is the planning, development, and delivery of activities designed to achieve specific learning objectives, resolve problems, and foster the application of innovative approaches to juvenile delinquency and child victimization prevention.

What is the impact of training and technical assistance? ›

The Impact of Training & Technical Assistance (IOTTA)

The IOTTA measures stakeholder perceptions of immediate and long-term benefits in areas that research has linked to effective implementation and practice change. The tool consists of two surveys, each of which take approximately 10-15 minutes to complete.

What makes technical assistance effective? ›

Effective providers adjust TA delivery according to each system's strengths, needs, resources, and desired outcomes. Also taken into account is the skill level, experience, knowledge, and desire staff in the system bring to the change effort.

How to measure technical assistance? ›

The best way to start measuring the effectiveness of your T/TA is to develop a plan. Figure 1 lays out the steps for doing so. A performance measurement plan should start with a logic model that describes the T/TA activities, what you expect to achieve (outputs), and what success looks like (desired outcomes).

What is an example of technical assistance? ›

Technical assistance may involve sending experts into the field to teach skills and to help solve problems in their areas of specialization, such as irrigation, agriculture, fisheries, education, public health, or forestry.

What is an example of technical training? ›

Technical training refers to the 'hard; skills required to accomplish a job's responsibilities and be successful in a role. For example, developers require expertise in certain programming languages. The modern organization does't exist without its software stack. An HCM is critical to HR and people ops success.

What is the disadvantage of technical assistance? ›

What Are the Outsourcing Technical Support Disadvantages?
  • Low Managerial Control. Outsourcing tech support processes can mean letting go of some administrative control. ...
  • Low Privacy and Confidentiality. Privacy and confidentiality are also concerns. ...
  • Low Response Time. ...
  • Low Staff Morale.
Jun 4, 2024

What are the challenges of technical assistance? ›

One of the biggest challenges associated with technical assistance is finding the right kind of support. There are a lot of different types of technical assistance available, and it can be hard to find the one that best suits a particular startups needs.

What is the purpose of technical skills training? ›

Technical skills form the basis of any specific role leading to the importance of continual upskilling in order to acquire and develop these skills. If you want to increase employee productivity and performance, you may need to launch technical training.

What is the value of technical assistance? ›

The objective of TA should not simply be about contractors doing work on behalf of communities, but about building long-term capacity within communities to sustain and expand successful practices into the future.

What are the core principles of technical assistance? ›

  • Develop Trusting Personal Relationships.
  • Work Collaboratively and Build on Existing Strengths.
  • Develop Partnerships and Integrate Resources.
  • Provide Adaptive Leadership and Build Consensus.

What is the purpose of the technical assistance plan? ›

A Technical Assistance Plan (TAP) enables community groups to retain the services of an independent technical advisor to help interpret and understand technical site information.

What are the components of technical assistance? ›

The five TA components include: Preparation, Plan, Implementation, Evaluation, and Sustainability.

What is the difference between technical assistance and support? ›

How is Technical Assistance Differ from Technical Support? Technical Support involves the on-call and on-demand request for help to resolve a problem or issue. Technical support usually involves systems (hardware) and/or programs (software).

How do you evaluate technical support? ›

  1. First contact resolution.
  2. Backlogs and predicted backlogs.
  3. Customer satisfaction ratings.
  4. Support agent performance.
  5. Customer Effort Score.
  6. Transfer rate.
Jun 7, 2024

What does any technical assistance mean? ›

technical assistance means any technical support related to repairs, development, manufacture, testing, maintenance, assembly or any other technical service, and may take forms such as instruction, advice, training, transmission of working knowledge or skills or consulting services.

What is technical support training? ›

The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's technical support professional.

What is the definition of technical assistance in education? ›

(23) Technical assistance The term “technical assistance” means— (A) assistance in identifying, selecting, or designing solutions based on research, including professional development and high-quality training to implement solutions leading to— (i) improved educational and other practices and classroom instruction ...

What is technical skills training? ›

Technical skills are the specialized knowledge and expertise required to perform specific tasks and use specific tools and programs in real world situations. Diverse technical skills are required in just about every field and industry, from IT and business administration to health care and education.

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